THE BEST SERVICE AND SUPPORT IN THE INDUSTRY
HAAS ENGINEERING - WHAT MAKES US DIFFERENT?
- 36 engineers strategically placed across the UK
- Less than 1.5 hours travel time to 98% of our customers
- All engineers are full-time Haas employees
- Each is USA factory trained and tested monthly
- Every engineer has a fully-stocked service van
- £33,000 of parts on board each van
- £3,000,000 of parts in our UK warehouses
- Better than 96.1% 1st call fix rate (1st quarter 2017)
AWARD WINNING SERVICE - WHY SETTLE FOR LESS?
VOTED THE BEST IN THE INDUSTRY
Haas offers you a complete range of cost-effective support solutions including commissioning, training, technical support, service agreements, and applications advice. Whether it’s installing new equipment, training your technical staff, solving a technical problem, or helping to maintain the health and performance of your investment, you can count on our experienced team.
At Haas, our goal is to keep machinists machining. We measure every aspect of our support systems and maintain our service to award winning high standards. That’s why Haas continues to win the industry and public vote for providing the UK’s best service and support. Haas has won and retains over 50 awards, including:
- MWP Award for Best Service and Support
- MTA Manufacturing Industry Award
- Diamond Award for Service
- International Distributor of the Year